Contact Us
📞Customer Service
For the fastest assistance with an existing order, please include your order number.
🏢Business Information
4500 Government Street
BLDG 66473
Baton Rouge, LA 70806
United States
🕘Business Hours
✉️What to Include in Your Message
To help us assist you quickly, please provide:
- ✔Your full name
- ✔Your email address
- ✔Your order number, if applicable
- ✔A clear description of your question or concern
- ✔Photos or video if you are reporting a damaged, defective, or incorrect item
📦Order Tracking
Tracking information is sent by email after your order ships.
You may also log in to your Gold One Shop account to review available order information.
🚚Shipping Questions
Gold One Shop currently ships within the United States only.
Standard shipping is free on every order, with no minimum purchase.
Our current estimated total delivery time is 7–13 business days, including processing and transit time.
For complete details, please review our Shipping Policy.
🔁Returns & Refunds
Eligible items may be returned within 30 days after delivery, subject to the conditions in our Return and Refund Policy.
Before returning any item, contact support@goldoneshop.com for approval and return instructions.
Do not send returns to the business address listed above unless Gold One Shop specifically instructs you to do so.
Please review our Return Policy for complete details.
🤝Wholesale & Partnership Inquiries
For legitimate wholesale, marketing, or partnership inquiries, email support@goldoneshop.com with information about your company and proposal.